Digital Exclusion Persists

In the year of Covid-19 using digital technologies became even more critical for all New Zealanders regardless of their age, gender or ethnicity.The initial research project wished to explore how how families engage with digital technology in the home and how this might shape digital inclusion outcomes for children. However, Covid-19 brought about special conditions that amplified digital needs placing some families at an advantage and others less so.

At the same time, while this study had planned to interview people in person, lockdown caused a re-design of the project so it could be conducted online.

 

With the need for digital technology amplified, 2020 was an opportunity explore how families coped, whether families do in fact possess unique digital dispositions which impact digital outcome. What were the issues for families as they attempted to work, attend school, shop and access necessary services under such extreme conditions.