AdobeStock_77977180.jpeg

Privacy statement

This privacy statement explains what personal data is collected, how it is collected, where this data is stored and used, and why personal data may be collected from you when you use the socialresearchnz.com or sociodigitalresearch.com (subsidiaries of Keen Initiatives Limited) websites. We only collect personal information where this is necessary to carry out our functions.

What data we collect and how we use it

 

Legitimate Reasons for Processing Your Personal Information

  • We only collect and use your personal information when we have a legitimate reason for doing so. In which instance, we only collect personal information that is reasonably necessary to provide our services to you.

  • We receive, collect and store any information you enter on our website or provide us in any other way.

 

Log Data

When you visit our website, our servers may automatically log the standard data provided by your web browser. It may include your device’s Internet Protocol (IP) address, your browser type and version, the pages you visit, the time and date of your visit, the time spent on each page, other details about your visit, methods used to browse away from the page and technical details that occur in conjunction with any errors you may encounter. We have a default off setting for our cookie policy requiring only essential cookies to view our site.

 

How your data is collected

 

We may collect personal information from you when you do any of the following on our website:

 

  • Sign up to receive updates from us via email or social media channels

  • Sign up to our research panel, or to receive our newsletter.

  • Use a mobile device or web browser to access our content

  • Contact us via email, social media, or on any similar technologies

  • When you mention us on social media

  • When you provide feedback on site content

 

Why we collect this data

 

We collect, hold and use such Non-personal and Personal Information for the following purposes:

 

  • To provide services to you

  • Be able to contact you if have subscribed to receive information, or registered on our research panel, to let you know about new projects, run online surveys, or request feedback;

  • To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

  • To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;

  • To comply with any applicable laws and regulations.

  • To consider your employment application

  • For internal record keeping and administrative purposes

  • To comply with our legal obligations and resolve any disputes that we may have

 

Storage of personal data

 

Our company is hosted on the Wix.com platform. We store data (including your personal information) collected via our website on the Wix platform. The Wix.com provides us with the online platform that allows us to host this website and provide informational services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. Although we will do our best to protect the personal information you provide to us, we advise that no method of electronic transmission or storage is 100% secure, and no one can guarantee absolute data security. We will comply with laws applicable to us in respect of any data breach.

How Long We Keep Your Personal Information

We keep your personal information only for as long as we need to. This time period may depend on what we are using your information for, in accordance with this privacy policy. If your personal information is no longer required, we will delete it or make it anonymous by removing all details that identify you.

Customer communication

 

We may contact you to notify you regarding your subscriptions, to troubleshoot problems, to confirm and verify who you are, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact carry out our services to you, applicable to any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

 

Redress and security information

 

If you have previously agreed to us using your personal information for direct marketing purposes, or to receive information with us, you may change your mind at any time. We will provide you with the ability to unsubscribe from our email-database or opt out of communications. Please be aware we may need to request specific information from you to help us confirm your identity.

 

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at admin@socialresearchnz.com or send us mail to: [91 Centreway Road, Orewa, Auckland 0931, New Zealand.] We will take reasonable steps to correct any information found to be inaccurate, incomplete, misleading, or out of date.

 

If you don’t want us to process your data anymore, please contact us at [admin@socialresearchnz.co or privacy@sociodigitalresearch.com] or send us mail to: [91 Centreway Road, Orewa, Auckland 0931, New Zealand].

 

Children’s privacy

 

We do not aim any of our products or services directly at children under the age of 13, and we do not knowingly collect personal information about children under 13.

 

When you register on our research panel, we request your date of birth so that we might better administer our recruitment processes. We do not store any data beyond that which you provide on the registration form, until you choose to become a participant, and in this case, we provide both adults and children with specific conditions of consent, and how this data used, stored, and for how long it will be kept. Such data is stored securely using Microsoft Office 365 applications and cloud services. In addition, we require parental consent for children 16 or under to participate in any interviews, focus groups or research workshops and surveys.

 

Limits of Our Policy

 

Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and policies of those sites, and cannot accept responsibility or liability for their respective privacy practices

 

Future changes

 

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

 

Contact us

 

For any questions or concerns regarding your privacy, you may contact us using the following details:

 

admin@socialresearchnz.com

privacy@sociodigitalresearch.com